When are orders processed?
Most orders are shipped within 24 hours (Business hours, does not include holidays and weekends).
Order Acceptance Policy
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. We reserve the right at any time after receipt of your order to accept or decline your order for any reason. We also reserve the right at any time after receipt of your order, without prior notice to you, to supply less than the quantity you ordered of any item. We may require additional verification or information before accepting any order.
We accept PayPal, Google Checkout, Amazon Payments, Visa, MasterCard, American Express and Discover
In addition, we also accept Cashier’s Checks, Money Orders and Company Checks.
Please note: Company checks may require up to 10 business days to clear before an order ships.
Credit Card Declines
If your credit card is declined during order processing, you will be notified via Email and/or by telephone within 48 hours. You will have 7 days in which to contact us with a different credit card number or alternative payment method. If after 7 days we have not received a response, your order will be canceled.
We only collect local sales tax on orders shipped within NY State. For areas outside of NY State, please check with your local tax authorities regarding any local sales tax liabilities.
To cancel an order, you will need to contact a Customer car representative by phone at 1-888-272-8780. Email cancellations will not be accepted. If you request cancellation of an order after the order has shipped, you will be responsible for all shipping charges even if you refuse the package and do not sign for the delivery.
In the event a product is listed incorrectly due to typographical, description and/or errors in pricing, SincerelyNuts.com shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, SincerelyNuts.com shall immediately issue a full credit to your credit card account.
Customer agrees to the terms published when they place a completed order with our company. Customer authorizes their credit card company to abide by these terms.
SincerelyNuts® Nuts reserves the right to cancel orders at anytime.